LIMITED WARRANTY

Family Furniture will service material defects (excluding upholstered fabrics) for one (1) year from the date of initial pickup or delivery. Repair or replacement will be made at the company's option free of charge to the customer during the warranty period. After one (1) year, parts (if available) may be purchased by the customer at factory cost. If you need warranty service, direct your questions to a store manager or sales manager. Salespeople, cashiers and delivery drivers cannot authorize the exchange or service of your merchandise. All items must be inspected by a manager or our service department before service or an exchange will be provided.

EXCLUSIONS AND LIMITATIONS

1. The warrant is valid only for the original purchaser at the original delivery address. Movement from the original address voids the warranty. Merchandise picked up by the customer must be returned for any service. The customer must present a copy of their delivery receipt before any service will be provided.

2. Problems that are visible at the time of pickup or delivery must be written by the customer on their delivery receipt or they will not be covered. This includes all mirror and glass damage, upholstery tears and surface scratches. Problems related to delivery and parts missing from "Customer Assembly Required" items must reported with forty-eight (48) hours or they are not covered.

3. Abnormal or excessive use, mistreatment or customer negligence voids the warranty.

4. Fabric manufacturers do not guarantee the appearance of their material, so we do so either. Fading, shading and changes in appearance due to normal usage and wear are not covered.

5. Bedding is covered only to the extenet of the manufacturer's warranty. We cannot exchange bedding after the plastic cover has been opened. Spots or stains void the warranty.

6. "As-is" and "Floor Sample" merchandise are not covered by our warranty.

NOTE: Original receipts and a State issued photo ID must be presented at the time of any account adjustments (pick-up, money transfers, refunds & exchanges.)